Contact Us

We work with you until you pass!

At Points North Certified, we are committed to being your trusted partner in food safety and business consulting. We recognize that businesses today face numerous challenges in maintaining high standards of food safety while also striving for operational excellence. Navigating regulatory requirements and ensuring compliance can be daunting, and that’s where we come in. Our team is here to provide you with the expertise and support you need to overcome these hurdles effectively. 

That’s why we offer a free consultation to assess your specific situation and discuss how our tailored services can address your unique needs. Through personalized solutions, we aim to help you achieve your goals and ensure the safety and success of your operations.

Please Fill Out Our Contact Form

We'd love to hear from you! Whether you have a question about our services, pricing, or anything else, our team is ready to answer all your questions.

We offer a completely free, no-obligation consultation to help you get started. Reach out today, there’s no cost to talk to us!

Our Process

1. Customer Contact

When you fill out our contact form, you take the first step towards enhancing your business. 

We capture essential details to understand your needs better, including your name, email, phone number, and a brief description of your requirements.

2. Immediate Response

Shortly after you submit your contact form, you will receive an automated email confirming your inquiry. This email will include an introduction to our services, an attached customer questionnaire designed to gather detailed information about your specific needs and goals. A convenient link for you to schedule an introductory call at a time that works best for you!

3. Customer Questionnaire

Complete and return the questionnaire to provide us with detailed insights into your requirements, challenges, and goals. 

Our user-friendly format ensures that sharing this information is simple and straightforward.

4. Introduction Call

We will schedule an introductory call to discuss your responses and build rapport. During this call, we aim to clarify your needs and assess how our services can best support you. 

We may prepare any necessary materials to assist in our conversation.

5. Proposal Creation

After our call, we will review the information gathered and identify key areas where our services can provide the most value. 

You will receive a customized quote, outlining service details, pricing, and proposed start dates.

6. Agreement & Onboarding

Once you agree to the proposal, we’ll send a service agreement for you to sign. Following this, we initiate an onboarding process that includes:

Introductory training tailored to your needs (if applicable).

A kickoff meeting to outline next steps and expectations.